Session Information
What do sessions look like?
Our approach is relatively hands off. We don’t force clients into structured activities or ice breakers. The sessions have a flow to them, and whenever a group game is starting, everyone is invited but never pressured to join in if they’re not feeling it that day.
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Our goal is to meet participants where they’re at - if they need a few weeks (or even months) to play a familiar game alone on a computer while they get used to the space and new faces, that’s fine. If they come in their first week ready to play group games and make friends, we have a session to suit that too.​​​
Will there be others like me in the sessions?
Most likely, since as much as possible, we take the time to match new participants into sessions based on their interests, personality and capacity level. ​
What is the sign up process?
Before we book in a free trial session, we always have new participants come in for an initial meeting with us. This meeting is a great opportunity for the participant (and their guardian/nominee) to check out the space, understand what sessions look like and have all their questions answered.
Most importantly, it allows us to get to know the participant, so that we can match them into a session with others with similar interests, personality and capacity level. We also usually go through our onboarding paperwork in this meeting​
Can I bring my own support worker?
Yes, you can.
However, we provide support in our sessions and must bill accordingly whether you have your own support worker or not (we are not a gaming cafe - we are an NDIS service providing individualised care). For most clients, having their own support worker in our sessions uses up their funding unnecessarily.
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We can provide transport, so most of our clients don’t need to bring their own support worker once they’re comfortable with our supports.
We understand that some clients have specific needs though, so if you would still like to bring your own support worker to our sessions, you are welcome to do so.
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All we ask is that your support worker is engaged in the session (not just sitting to the side on their phone) as our space is small and it effects the vibe of the room.
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A popular option is to bring your own support worker for the first few weeks, and once you are comfortable with our support workers, most clients come without their own support worker happily.​
Is transport provided?
Yes, subject to availability.
For our Saturday Teens sessions, we run back-to-back two-hour sessions, and about half of the participants choose to stay for four hours. At the moment, we cannot provide transport for participants who only attend for two-hours, as our support workers cannot leave the session while it is still running.
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For all other sessions, transport can be provided by us within approximately 30mins of our Caboolture South location
Games & Tech
What gaming tech do you guys have?
In our space we have eight gaming PCs, 2 racing simulators, 2 Meta Quest Virtual Reality Headsets, a Nintendo Switch, an Xbox, a cupboard full of board games, full setup for Dungeons and Dragons (including miniatures, character sheets, dice sets, a table TV for maps, player handbooks, etc.)
We also have lego kits, free play lego, colouring in, art supplies for drawing, sudoku, books and crosswords in the space.
What games do you have?
Loads. Over 200 on the PCs, plus a cupboard stacked with board games, an Xbox, Nintendo Switch, VR Headsets, racing sims and tabletop gaming setup.
Pricing
How much do sessions cost?
We charge as per the limit for our lines (listed below) which is $67.56/hour on week days and $95.07/hour on Saturdays.
Adult sessions run for four hours and teenager sessions are between two and four hours long.
Which part of my NDIS plan do you bill from?
We can bill from either Core Funding or Capacity building.
All our line items can be found on our pricing page here.
What if I don't have NDIS?
You are welcome to pay for sessions privately - there is no need to have NDIS to access our sessions.
Unfortunately, we legally cannot charge a different rate for privately paying clients accessing the same service as NDIS funded clients, and we understand the NDIS rate isn’t always accessible for all families wanting to pay out of pocket.
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10/5 Poinciana Street
Caboolture South
QLD 4510